INTERNAL RULES

Location duration
This accommodation is rented to you for a period defined during your reservation, determined in your rental contract. lease. Under no circumstances may a customer claim any right to remain in the premises outside this period.

Arrival and departure

Arrival time from 5 p.m.
RV Inventory before departure 10am.
Departure time before 11am.
On your arrival you will be given the keys, the rules of procedure, the discharges and conditions for the use of the swimming pool, an inventory.
An inventory would be made at the beginning and end of the stay.

Equipment provided

This accommodation is rented with bedding (box springs, mattresses, mattress protection), duvets and pillows in accordance with the inventory.
Sheets and other household linen (bed sets, towels, tea towels, etc.) are provided.
Each mattress and pillows are equipped with mattress pads, do not remove them during use and must be clean and maintained upon departure.
The beds will be made upon your arrival.
A kit is available to you on your arrival (garbage bags, sponges, coffee filters, detergent, dishwasher tablets, household products, salt, pepper, vinegar, oil...) Please be kind enough to renew for other arrivals.

Important ! before your departure the bed sets must remain in place and towels will be folded in the respective shower rooms

Use of premises

All the furniture is at your disposal. Please keep them in good condition and keep them clean.
The supply of water (cistern), electricity and heating is included in the rental price.
However, in order to best respect the environment, please turn off the lights when you leave a room, do not let the water run unnecessarily, and do not leave doors and windows open if you use the heating or air conditioning.
All amenities are available to you, subject to normal and reasonable use. In this regard, please do not throw anything in the toilet bowl, except toilet paper.
Each access door to the accommodation is fitted with a key lock. Be absolutely sure to close them properly when leaving the premises. You are responsible for any theft and damage in the event of non-compliance with this clause.

Important ! in the event of a blockage (clogged toilet) of the pumps, the lifting station of the sanitation system due to malicious intent, the responsibility of the tenant is engaged.

Use of Internet connection
The tenant agrees to respect the laws in terms of downloading and consultation of sites. In the event of a request from the competent authorities, the owner of the gîte will transmit the contact details of the tenant who has benefited from said connection.

Use of the swimming pool

The swimming pool will be cleaned just before your arrival and must be returned clean.
Respect the rules displayed on the sign near the swimming pool.

Use of the wood stove - Barbecue - Brazier

Wood stove: usable according to season (wood provided)
The Barbecue is mobile but must not rest on stone floors
The Brazier is mobile but must not rest on stone floors

Safety and propriety instructions

Please respect the tranquility of the premises and make use of them in accordance with their intended purpose. The sound volume, inside and outside the property, must be contained in order to respect the tranquility of the neighborhood. In the event of a conflict and/or complaint, we reserve the right to exclude the clients causing the trouble.
To respect the neighborhood, it is strictly forbidden to make noise in the evening after 10 p.m. and before 7 a.m.
It is strictly forbidden to smoke inside the accommodation.
In the event of an emergency, please notify the emergency services (18 for the fire brigade, 15 for the Samu, 17 for the police, 112 for cell phones). Fire extinguishers were placed in the accommodation.
Throughout the stay, children are under the responsibility of their parents. The park with its swimming pool and its spa can present the danger of drowning, do not let children walk there alone without being accompanied by their parents or by a responsible adult.
The tenants undertake to ensure that the windows are closed in the event of a risk of rain (and in particular a storm)
The windows must be closed in case of absence. Any deterioration due to rain inside the rooms (in particular parquet floors) will be attributable to the tenant.
The tenant is obliged to contract with his insurance company a rental civil liability protection called "VILLEGIATURE" insuring all the premises entrusted to him, for damage such as fire, explosion, water damage which could be caused by himself or his guests during the rental period. A certificate of insurance drawn up in the name of the tenant must be attached to the rental contract.

Important ! The owner can in no way be held responsible for any accidents or damage that may occur in the property, in the car park or in the access or exit maneuvers of the domain. For the safety of children, the entrance gate of the gate must always be closed. A key to the portal is yours
provision. We thank you for your understanding

Cleaning Package

A cleaning fee may apply at the end of the stay, if the client has not chosen to carry out the cleaning himself. cleaning of the premises or if an inventory after the departure of the customer indicates that the cleaning was insufficient.
In this case, the cleaning package (the amount of which is indicated in the contract) includes in particular the cleaning of rooms and household linen. However, please take care not to leave the accommodation messy by ensuring the storage of furniture, objects and crockery without forgetting to empty the bins.

Important ! the accommodation must be made immaculate...

The sanitary facilities: wc, shower and "siphon" basins
household appliances (fridge, dishwasher, coffee maker, microwave, etc.)
Furniture (chairs, sofas, tables, etc.)
Crockery (cutlery, plates, glasses, dishes)....

should be cleaned and put away

floors should be vacuumed and mopped.

IT IS THE SAME REGARDING THE EXTERIOR MATERIAL
(tables, chairs, parasols, barbecue, deckchair, outdoor lounge...)

Household waste
Garbage cans are available to residents in the small square a few meters from the Villa.
Important ! When you leave, please do not leave anything in the bins and make them clean

Reception of animals (not authorized except owner agreement)
We love pets, however for hygiene and allergy reasons they are not allowed at the Villa.

Car park

1 vehicle depending on size can park in front of the garage inside the garden.
Outside you can park your vehicles for free as well as on the small square a few meters from the villa

Barbecue

You can use charcoal in the barbecue, but it must be cleared of its ashes when you leave
You can use wood under the lean-to for the brazier, but the latter must be cleared of its ashes when you leave.

The interview
During your stay, we may be required to intervene for mowing, watering flowers, maintenance of the swimming pool. We will make sure to respect your privacy and agree together on a time slot that suits you.

In case of problem

In case of failure or malfunction, please contact us without delay. We will then do our best to remedy the situation. No reimbursement for troubleshooting or repairs can be taken into account without our agreement.
In the event of breakage, damage or damage, please report it during your stay, even if no damage seems apparent. In the event of loss or damage to elements of the accommodation, the amount of the deposit may be reduced by the cost of repairs or possible replacement.

THANK YOU IN ADVANCE FOR YOUR PARTICIPATION AND ..... GOOD STAY

I, the undersigned
Mr, Mrs, Miss …………………………………………………………………………………………………
designated tenant, acknowledge having read the rules of procedure of the Villa Stari Kamen and accepts them.
Date and signature
with the handwritten mention "read and approved"